Please note that your delivery fee will not be refunded.
Macys mattress delivery fee.
The white glove delivery service will carry the mattress to your bedroom and set it up.
Recycling fee cannot be credited to the customer as it is mandated by law.
If you want your old mattress removed there is a 25 option to do so.
For damaged defective merchandise please call macy s customer service at 1 888 822 6229.
You will receive credit after the merchandise has been returned.
When it comes to mattresses macy s focuses on higher end brands mainly with more selection for those with higher budgets than those that are looking for a deal.
A restocking fee of 15 may be assessed.
Quick ship mattresses cannot be returned to the store or furniture galleries.
Shipping fees and any surcharges will not be refunded.
New mattress selection must be made within 14 days.
Delivery is free if the mattress is over 787 otherwise there is an 85 delivery fee.
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The fee is separate from macy s haul away fee.
Macy s is a traditional department store serving customers with a wide range of products from multiple manufacturers and brands.
For complete details please call 1 888 822 6229.
Return fees will be less for certain brands.
Mattress recycling fees can be subject to sales tax in certain states.
Mattress must be undamaged unsoiled and free of stains.
Macy s return policy varies depending on the model you select so be sure to get the details.
They sell products at a mark up and negotiate with brands to place their products in stores and online.
It can only be refunded if the merchandise is returned.
An 85 pickup fee will be charged and a 15 preference return fee will apply.